Last updated: 10th December 2025

 
Welcome to Skala. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

 
Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use and enjoyment of the website.

 
Intellectual Property
All content, trademarks, logos, and intellectual property on this website are owned by or licensed to SKALA and are protected by applicable laws.

 
User Content
If you submit any content to our website, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute it in connection with the website and business.

 
Disclaimer
The information on this website is provided “as is” without warranties of any kind, either express or implied. We do not guarantee accuracy or completeness.

 
Limitation of Liability
Skala will not be liable for any damages arising from the use or inability to use the website, including indirect or consequential damages.

 
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the website signifies your acceptance of any changes.

 
Governing Law
These Terms shall be governed by and construed in accordance with the laws of United Kingdom.

 
Contact Us
If you have any questions about these Terms, please contact us at 07474 109 576.

 
Privacy Policy

 
Last updated: 15.10.25

The following outlines what data we hold, why we hold it, and how we use it. It’s here to protect you, your data, and your privacy, while keeping things transparent.

 
1. Who we are
Skala is the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or your data, you can contact us at:

taconsultancy19@gmail.com
skalaagency.co.uk


 
Registered office:
301 High Road
South Benfleet
Benfleet
SS7 5HA

 
2. What data we hold

 
Client data

We hold basic business contact details for our clients, such as names, email addresses, phone numbers, company names, and invoicing details.

We use this information solely to manage projects, send invoices, and maintain professional communication.

 
Prospect data

We may keep limited contact details for potential clients we’ve met or been introduced to in a business setting. We use this to follow up on genuine business opportunities, never for spam.

 
Third-party data (on behalf of clients)

Sometimes we handle data supplied by clients for marketing purposes. This data is always provided and approved by the client, and it remains their responsibility to ensure compliance with data protection laws.

 
Supplier and contractor data

We keep professional contact details for our trusted suppliers and collaborators. This allows us to communicate, manage contracts, and make payments.

 
Team and applicant data

If you’ve worked with or applied to work with us, we may hold relevant employment information such as CVs or agreements. These are kept securely and only for as long as needed.

 
3. How we collect data



We collect data in a few ways:

• When you contact us by email, phone, or social media
• When you work with us or enquire about our services
• When you subscribe to our updates or choose to connect with us online

We only collect the details we need to work together effectively.

 
4. Our legal basis for processing
We process personal data under one or more of the following lawful bases, as set out in Article 6 of the UK GDPR:

• To perform a contract or take steps before entering into one (e.g. delivering services, invoicing)
• To comply with a legal obligation (e.g. tax or accounting requirements)
• For our legitimate business interests, such as communicating with clients and managing projects, provided these interests do not override your rights
• With your consent, where you have opted in to receive marketing updates or newsletters

 
5. How we use your data

Your data is used to:

• Communicate and deliver our services
• Manage projects, invoices, and contracts
• Keep you informed about relevant updates, if you’ve opted in
• Operate professionally and meet our legal obligations

We will never sell your data or share it with third parties for marketing purposes.

 
6. How and where we store your data
We take data security seriously. All personal and business information is stored securely on password-protected systems and accessed only by authorised team members.

 
While no system can ever be 100% secure, we take all reasonable steps to protect your information from loss, misuse, or unauthorised access.

 
7. International data transfers
Some of our trusted service providers (for example, email, cloud storage, or communication tools) may process data outside the UK.

 
Where this happens, we ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses, to keep your information protected.

 
8. How long we keep your data
We keep personal and business data only as long as necessary for professional, legal, or accounting purposes.
 
When it’s no longer needed, we delete or anonymise it securely.

 
9. Your rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletion
• Withdraw consent (where given)
• Object to certain types of processing
• Request data portability (to receive a copy in a reusable format)

To make a request, contact us at taconsultancy19@gmail.com. We’ll respond within the legal timeframe (normally one month).

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

 
0303 123 1113
www.ico.org.uk

 
10. Cookies and website data 

Our website may use cookies or analytics tools to help us understand how visitors use our site.

You can control or disable cookies in your browser settings.

 
11. Updates to this policy

We may update this policy from time to time to reflect new laws or changes in our working practices.

 
The latest version will always be available on our website.